Administrative Support – Manufacturing

Pertinent Information: Full-time, steady days Monday through Friday. 8:30 A.M – 4:30 P.M (+/-). Direct hire position.

Wage: $21-24/hour.

Location: Kingsville, ON. 100% in-person position.

Job Description

Responsible for supporting the team with a variety of administrative functions as well as the timely and accurate processing of orders.

Responsibilities to include the following, but not limited to:

Order Processing

  • Receiving and process customer orders in a timely and accurate manner
  • Ensuring order details are entered correctly into the order processing system and ensuring all details are captured and communicated effectively to relevant departments.
  • Collaborate with internal teams to ensure timely delivery of orders and resolving any potential issues or concerns.
  • Maintain up-to-date knowledge of product offerings, pricing, promotions, and policies.
  • Provide exceptional customer service throughout the entire order process, from initial inquiry to post-purchase support.

Purchasing

  • Purchasing production materials, components, equipment, MRO items, office supplies and service utilizing new and/or existing suppliers.
  • Opening and closing orders as needed to maintain inventory levels.

Administrative

  • Providing administrative support to numerous teams – data entry, creating documents/reports, etc
  • Scheduling and organizing meetings, including preparing agendas ensuring follow-up on action items
  • Handling and managing office correspondence, including emails, letters, and phone calls, ensuring that communications are routed to the appropriate parties
  • Managing office supplies inventory and replenishing as necessary
  • Managing mail and distribution of packages to appropriate individuals
  • Arranging travel accommodations• Assisting with special and ad-hoc projects, ensuring that timelines are met, resources are allocated effectively, and all parties are kept informed of progress
  • Other duties as assigned

Qualifications

  • High school diploma is required
  • Minimum three (3) years previous administration, purchasing, order processing experience
  • Must be proficient with MS Office skills especially with MS Excel and Word for generating documents, reports and keeping business records and databases.
  • Working experience with either Quickbooks and/or Sage
  • Proficient in using order processing software / databases Robust organizational and multitasking abilities
  • Highly developed communication skills, both verbal and written are crucial as communication and coordinating with other members of staff is a major part of the role.
  • Detail-oriented with a focus on accuracy.
  • Ability to work collaboratively in a team-oriented environment
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Exceptional problem-solving skills and the ability to handle customer complaints or inquiries with empathy and professionalism.
  • Be flexible and have a positive “can do attitude”
  • Professional personal appearance with a vibrant friendly disposition are highly favoured for this position.
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