Quality Assurance Manager – 14 Month Contract

Pertinent Information: 14 month contract – maternity leave coverage.

Wage: $95,000/year.

Location: Windsor, ON.

Job Description

The Quality Assurance Manager oversees all aspects of quality, organization and structure of the department; plans, coordinates, and directs quality assurance programs designed to ensure quality production of products consistent with established CFIA, USDA, HACCP, SQF and SOP standards; is responsible for the direction of a team of quality professionals and technicians.

Responsibilities to include the following, but not limited to:

  • Manage and oversee the Quality Assurance Dept and Food Safety Management System.
  • Develop and train Food Safety Coordinator and Quality Assurance staff
  • Preparation of various audits, customers, regulatory and third party
  • Primary contact with CFIA, FDA, third party auditors and customers related to quality/food safety.
  • Developing SOP’s and documentation related to quality and food safety enhancement
  • Ensure that all products meet government regulations and company standards
  • Manage and coordinates all quality-related activities including the production process, laboratory work, food safety initiatives and quality testing
  • Work closely with production management and monitors environment to ensure compliance to company, customer and regulatory requirements.
  • Work with suppliers regarding specifications and quality
  • Oversee customer and consumer complaints to ensure proper investigation and corrective actions.
  • Monitor and assists in the development of new products
  • Assess specification requirements for potential new business, comparing the Company capability with the customer specification, noting shortfalls in Company’s capability, access costs involved for additional analysis and identifying the items & areas requiring support. Identify the gaps and provide a strategy to move project forward.
  • Monitor Costs of Quality Department
  • Monitor and track quality trends
  • Measure Key Performance Indicators
  • Establish and strive to achieve budget
  • Actively strive to achieve Company’s strategies, objectives and tactics


  • Bachelor’s degree in food science or other scientific area of study or equivalent experience
  • Minimum of five (5) years of work experience in the meat industry in a technical leadership capacity
  • Minimum of three (3) years of Mangement experience
  • Demonstrated competency in Safe Food for Canadian Regulations (SFCR), Health Canada and FSEP systems
  • Experience with internal and external auditing
  • Strong organizational skills
  • Good verbal and written communication skills
  • Strong coaching skills
  • Above average analytical skills
  • Strong computer skills in Excel and Word